Customer Service

A dedicated team with years of accumulated knowledge and experience

Customer Service is a key focus at Kauri Park, we have a dedicated team working right alongside you, making sure that you are satisfied at every step of the process.

Plant advice – providing you with expert advice on plant suitability, plant growth habits, correct plant selection to suit your project and your location, purpose, look and long term results.

Availability and pricing – providing you with accurate stock availability so that you know what species and plant sizes you can order at any time.

Giving you up to the moment advice on the stage of growth and expected delivery date of your order.

Deliveries – planning delivery with you so that you are always kept briefed on the timing of delivery. After delivery, checking that orders were delivered to you in full and on time and in the condition you were expecting.

Industry knowledge – we have more than two decades knowledge to share with our clients. If we are unable to supply a service or product that you are looking for, we will suggest other reputable contractors or suppliers in the industry who you could contact.